Receiving Orders

Minimalistic yet comprehensive

With vast quantities of orders and data to manage its important that all the required information about an order is concise yet throrough.

The Web Store will only process orders if the customer allows an item to be paid for upon collection/delivery or the item has successfully been paid for via the PayPal service.

When an order is processed you will receive a single email containing all of the information you need to:

• Know who has ordered the item and how to contact them
• Deliver to and invoice the customer at their address (if applicable)
• Clearly know which items have been ordered, pricing and quantities, additional requirements etc
• See dates/times ordered, IP address of PC used to place order
• Find Order/Invoice number

All this comes in a printable format.

Automated order confirmation

The Web Store will also automatically email your customer with an order confirmation, stating the same information as you have received in your email (detailed above).

Sales reporting

Available on request, the Web Store team are happy to send you reports of your total sales, grouped by item, customer or time period.  The store will also keep customer names and email addresses, and can generate a newsletter mailing list based on a 'subscribe to newsletter' opt-in box in the customer account set up section.

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